Documents
Privacy policy
Who looks after your data
It is the two of us, Laura and Cris, as individuals. Nobody handles this data on our behalf. For anything in this policy, talk to us on WhatsApp: it is our channel, and we answer within 15 days.
What data we ask for
Only what we need to book and to see you: the name or nickname you choose, the phone number you reached us on, and the messages we exchange with you.
When you make the deposit, the pix record stays on our statement, with whatever the bank shows about who paid. That data comes from the bank, we do not ask for it.
We do not ask for ID, address, email or health data. If you send any of it on your own, we delete it.
Where you came from
When you enter the site, it notes in your browser's session storage where you came from: Instagram, a search, or a tagged campaign link. This serves one purpose only, which is to write a sentence such as "I came from Instagram" inside the message that opens when you tap to talk on WhatsApp.
That note stays on your device, disappears when you close the tab, and never reaches us unless you send the message. You can edit or delete the sentence before sending. If you block storage in your browser, the site works the same and the sentence does not appear. The cookie policy explains this in detail.
What we use it for
To arrange the time, confirm the session, send the address after confirmation and talk to you about your session. The payment record also serves our tax obligation.
We do not send advertising unless you ask for it, and we do not use your data for any other purpose.
On what legal basis
For booking and seeing you, the basis is performance of the contract between you and us. For the payment record, it is compliance with a legal obligation. For publishing a comment of yours, it is your consent, and only that.
Published comments
The messages on the comments page were published with the permission of whoever wrote them, always without a name. If you gave permission and changed your mind, ask on WhatsApp and we take it down.
Who we share it with
With nobody. We do not sell, transfer or send your data to third parties.
Two exceptions exist because of how things normally work: the bank, which processes the pix, and the company that hosts this site, which logs page visits. Neither of them receives your conversation with us.
Where the data is kept
Your messages stay on our phones. The site is hosted by a company with servers outside Brazil, so the page access log is kept outside the country. That log does not identify you and is not cross referenced with anything.
How long we keep it
The messages and the contact stay for 12 months after our last contact with you, and then we delete them. The payment record stays for as long as tax law requires.
Your rights
Brazilian data protection law guarantees that you can:
- know whether we have data about you and what it is
- ask for a copy of it
- correct anything wrong or incomplete
- ask us to delete it
- know who we share it with
- withdraw the consent you gave, where consent is the basis
- complain to the Brazilian data protection authority
To exercise any of them, just ask on WhatsApp.
How we protect it
The conversations stay on devices with a screen lock, and only we have access. No client list is kept in a spreadsheet, in the cloud or in anyone else's system.
People under 18
We do not see anyone under 18 and we do not process data of people under 18. If we find that whoever contacted us is not yet 18, we end the contact and delete whatever we have.
Changes to this policy
When we change anything, the version at the top of this page changes with it, and the date says since when it applies.